How GeoMate Staff handles data

Information We Collect

GeoMate Staff may collect staff profile details, attendance events, face verification status, duty status, leave requests, device identifiers, push notification tokens, location coordinates, support ticket messages, SOS alerts, and app usage records required for workforce operations.

How We Use Data

We use this information to operate staff workflows, including attendance marking, work-location validation, duty tracking, leave management, support resolution, emergency assistance, notifications, reporting, and operational audits for authorised company users.

Location and Device Data

Location data is captured during attendance and duty tracking workflows so organisations can validate work sites and manage field operations. Device details such as platform, app version, operating system, and push token are used for security, notification delivery, and device deactivation on logout.

Security and Integrity

The app uses authenticated API calls and local storage where required for app access and offline continuity. GeoMate Staff may use device and location signals to help detect suspicious activity, mock location usage, or unauthorised access attempts.

Data Sharing

Staff data is shared only with authorised company administrators and systems that operate GeoMate Staff. We do not sell personal data.

Retention

Attendance, audit, notification, support, leave, and reporting records are retained according to company policy, product requirements, and applicable legal obligations.

Your Responsibilities

• Keep your device locked and account credentials secure.
• Report lost devices, suspicious account activity, or incorrect records promptly.
• Contact your company administrator for access, correction, or deletion requests related to your staff records.

Contact

For privacy requests or questions, contact your company administrator or Resolmate support.